SHIPPING & RETURNS
Shipping Policy
Welcome to Bricks in Demand! We’re committed to delivering your LEGO® sets and pieces quickly, safely, and affordably. Here’s everything you need to know about our shipping practices:
Reliable & Secure Shipping
We offer fast, reliable shipping to ensure that your LEGO products arrive in pristine condition. Each order is carefully packaged to withstand the journey and reach you in perfect shape.
Shipping Options & Costs
Our goal is to provide cost-effective shipping solutions tailored to your needs. Shipping costs are calculated at checkout, and we’re transparent about fees, so you know exactly what you’re paying for. If the cost can't be calculated we have default shipping amounts set. If we think you overpaid for shipping the total will be credited back to your account for future purchases.
Insurance Options
For added peace of mind, we offer optional shipping insurance at an extra charge. Choosing insurance means that in the unlikely event of loss or damage during transit, your purchase is protected. We recommend this option for high-value orders to ensure your investment is secure.
Questions?
If you have any questions about shipping times, insurance options, or other details, please don’t hesitate to reach out to our support team. We’re here to make your Bricks in Demand experience as seamless and enjoyable as possible.
Return & Exchange Policy
At Bricks in Demand, our top priority is delivering a positive shopping experience for all our customers. While we strive to ensure every order meets expectations, we understand that situations vary.
Refunds and returns are assessed on a case-by-case basis to account for the unique nature of each purchase and circumstance. We’re here to work with you to find a fair solution, and in all cases, Bricks in Demand reserves the right to make the final decision regarding the eligibility and amount of any refund or return.
For any questions about your order or the status of a refund, please reach out to our support team. We’re here to assist and make sure you feel confident in every purchase you make with us.